Table of Contents

• 1. Scope
• 2. Conclusion of Contract
• 3. Right of Withdrawal
• 4. Prices and Payment Terms
• 5. Delivery and Shipping Conditions
• 6. Retention of Title
• 7. Liability for Defects / Warranty
• 8. Liability
• 9. Applicable Law
• 10. Alternative Dispute Resolution
• 11. Seller Information

1. Scope

1.1 These General Terms and Conditions, hereinafter referred to as “GTC”, apply to all contracts for the delivery of goods that a consumer or entrepreneur, hereinafter referred to as “customer”, concludes with the seller via the online shop www.messerscheibe24.de.

1.2 The seller is:

1.3 The offer on www.messerscheibe24.de is specifically aimed at customers who wish to purchase accessories for robotic lawnmowers, in particular cutting discs, replacement blades, screws, spikes, and other suitable accessories.

1.4 For the business relationship between the seller and the customer, only these GTC in their version valid at the time of the order apply. Deviating, contrary, or supplementary conditions of the customer do not become part of the contract unless the seller expressly agrees to their validity.

1.5 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that predominantly cannot be attributed to either their commercial or independent professional activity.

1.6 An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.

2. Conclusion of Contract

2.1 The products and product descriptions displayed in the online shop www.messerscheibe24.de do not constitute legally binding offers from the seller. They serve to submit a binding offer by the customer.

2.2 The customer can initially place products in the virtual shopping cart without obligation. Before placing the order, the customer can check, change, or cancel their entries at any time.

2.3 By clicking the button that completes the ordering process, the customer submits a legally binding offer to purchase the goods contained in the shopping cart.

2.4 The seller can accept the customer’s offer within five days by sending the customer a confirmation of order in text form, delivering the ordered goods, or requesting payment from the customer after the order has been placed. The decisive factor is the time at which one of these alternatives occurs first.

2.5 If the seller does not accept the customer’s offer within the aforementioned period, the offer is deemed rejected. Any payments already made will be refunded immediately in this case.

2.6 If a payment method is selected where payment is made immediately after the order, the contract may already come into effect upon initiation of the payment process, provided this is specified in the ordering process.

2.7 Order processing usually takes place via email. The customer must ensure that the email address provided by them is correct and that emails from the seller can be received. In particular, the customer must ensure that messages from the seller are not blocked by spam filters.

2.8 The contract text is stored by the seller after the conclusion of the contract and is transmitted to the customer in text form as part of the order processing, for example by email. If the customer has set up a customer account, they can view their order data there.

2.9 The language available for the conclusion of the contract is the one specified in the online shop.

3. Right of Withdrawal

3.1 Consumers generally have a statutory right of withdrawal.

3.2 Further information on the right of withdrawal, the withdrawal period, the exercise of the withdrawal, and the consequences of withdrawal can be found in the seller’s separate withdrawal instruction.

3.3 The right of withdrawal does not exist in cases excluded by law. This may apply in particular to goods that are made to customer specifications or are clearly tailored to the personal needs of the customer.

3.4 The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to a member state of the European Union and whose sole residence and delivery address are outside the European Union at the time of the conclusion of the contract.

4. Prices and Payment Terms

4.1 All prices stated in the online shop are total prices and include the statutory value-added tax, if applicable.

4.2 Additional delivery and shipping costs will be specified separately in the respective offer or in the ordering process.

4.3 For deliveries to countries outside the European Union, additional costs may arise in individual cases, which the seller is not responsible for and which are to be borne by the customer. This may include in particular customs duties, import taxes, or costs for money transfers by credit institutions.

4.4 The payment methods available in the online shop will be displayed to the customer as part of the ordering process.

4.5 If advance payment is agreed, payment is due immediately after the conclusion of the contract, unless otherwise agreed in individual cases.

4.6 If a payment method via an external payment service provider, such as PayPal, Amazon Payments, credit card, or another payment service offered in the online shop, is selected, the payment processing will be carried out through the respective provider. The contractual and usage conditions of the respective payment service provider may also apply to the payment processing.

4.7 The seller reserves the right to offer individual payment methods only up to a certain order value or only for certain delivery countries.

5. Delivery and Shipping Conditions

5.1 The delivery of the goods takes place to the delivery address specified by the customer, unless otherwise agreed.

5.2 When paying through a payment service provider, the delivery address stored there may be decisive, provided this is specified in the payment processing.

5.3 The delivery times are specified in the respective offer or in the ordering process. Unless a different delivery time is specified, delivery will take place within the standard delivery time stated in the online shop.

5.4 If the delivery of the goods fails for reasons for which the customer is responsible, the customer bears the reasonable costs incurred by the seller as a result. This does not apply to the costs of sending if the customer effectively exercises their right of withdrawal.

5.5 If the ordered goods are not available because the seller is not supplied without its fault, the seller can withdraw from the contract. In this case, the seller will inform the customer immediately and refund any received counter-performance without delay.

5.6 Self-collection is only possible if this is expressly offered in the online shop or individually agreed. If no corresponding indication is made, self-collection is not possible.

5.7 For entrepreneurs, the risk of accidental loss and accidental deterioration of the sold goods passes to the customer as soon as the seller hands over the goods to the carrier, freight forwarder, or any other person designated to carry out the shipment.

5.8 For consumers, the risk of accidental loss and accidental deterioration of the goods generally passes only upon delivery of the goods to the customer or a person authorized to receive them. An exception applies if the customer has commissioned a carrier not named by the seller.

6. Retention of Title

6.1 The delivered goods remain the property of the seller until full payment of the purchase price.

6.2 In relation to entrepreneurs, the seller retains ownership of the delivered goods until all claims from the ongoing business relationship have been fully settled.

7. Liability for Defects / Warranty

7.1 The statutory provisions on liability for defects apply, unless otherwise regulated below.

7.2 If the customer is a consumer, the statutory warranty rights apply.

7.3 If the customer is an entrepreneur, the seller has the choice of the type of subsequent performance.

7.4 For entrepreneurs, the limitation period for claims for defects for new goods is one year from delivery of the goods, unless legally permissible.

7.5 For entrepreneurs, claims for defects for used goods are excluded, unless legally permissible.

7.6 The above liability limitations and time reductions do not apply to claims for damages and reimbursement of expenses by the customer in cases of fraudulent concealment of a defect, in cases of assumed guarantees, in cases of injury to life, body, or health, as well as in cases of mandatory statutory liability.

7.7 If the customer is a merchant within the meaning of the Commercial Code, the commercial inspection and complaint obligations according to § 377 HGB apply.

7.8 Consumers are requested to report obviously damaged goods to the deliverer as soon as possible and to inform the seller about it. If the consumer does not comply, this has no effect on their statutory warranty rights.

7.9 Product images in the online shop may differ slightly from the delivered goods, provided this is reasonable for the customer and does not impair the essential product characteristics.

8. Liability

8.1 The seller is liable without limitation in cases of intent and gross negligence, in cases of injury to life, body, or health, based on a guarantee promise, to the extent that a guarantee has been assumed, as well as according to mandatory statutory provisions, in particular the Product Liability Act.

8.2 In cases of slightly negligent violation of essential contractual obligations, the seller is only liable for the typical, foreseeable damage. Essential contractual obligations are those obligations whose fulfillment enables the proper execution of the contract at all and on whose compliance the customer is regularly allowed to rely.

8.3 Otherwise, the seller’s liability is excluded.

8.4 The above liability regulations also apply in favor of the legal representatives, employees, and vicarious agents of the seller.

9. Applicable Law

9.1 For all legal relationships between the seller and the customer, the law of the Federal Republic of Germany applies, excluding the UN Sales Convention.

9.2 For consumers, this choice of law applies only to the extent that the consumer is not deprived of the protection granted to them by mandatory provisions of the law of the state in which they have their habitual residence.

9.3 The choice of law does not apply to consumers who, at the time of the conclusion of the contract, do not belong to a member state of the European Union and whose sole residence and delivery address are outside the European Union at the time of the conclusion of the contract.

10. Alternative Dispute Resolution

10.1 The seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

10.2 Customers can contact the seller directly at any time with questions, complaints, or grievances:

11. Seller Information