Right of Withdrawal

Right of Withdrawal

Information on the right of withdrawal for consumers when ordering through www.messerscheibe24.de

A. Right of Withdrawal Information

Introduction

Consumers have a right of withdrawal under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity.

Right of Withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason.

The withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration, for example, a letter sent by post or an email.

Trivando
Owner: Patryk Napiorkowski
Am bhf Weinhübel 8
02827 Görlitz
Germany
Email: kontakt@messerscheibe24.de

You may use the attached sample withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs, without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.

Excluded from this are additional costs arising from your choice of a different type of delivery than the least expensive standard delivery offered by us.

For this reimbursement, we will use the same payment method that you used for the original transaction, unless something else has been expressly agreed with you. In no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract.

Return Address:
Trivando
Owner: Patryk Napiorkowski
Am bhf Weinhübel 8
02827 Görlitz
Germany

The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

The direct costs of returning the goods are estimated at a maximum of about 100 euros for each such item that cannot normally be returned by post due to its nature, i.e., freight goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary for checking their nature, characteristics, and functioning.

Exclusion or Early Expiration of the Right of Withdrawal

The right of withdrawal expires early in contracts for the delivery of goods if these have been mixed inseparably with other goods due to their nature after delivery.

The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to a member state of the European Union and whose sole residence and delivery address at the time of the conclusion of the contract are outside the European Union.

General Notes

Please avoid damage and contamination of the goods. Please return the goods in their original packaging with all accessories and all packaging components if possible.

Please do not return the goods to us freight collect.

The aforementioned notes are not a prerequisite for the effective exercise of the right of withdrawal.

B. Withdrawal Form

If you want to withdraw from the contract, you can fill out this form and send it back to us.

To:

Trivando
Owner: Patryk Napiorkowski
Am bhf Weinhübel 8
02827 Görlitz
Germany
Email: kontakt@messerscheibe24.de

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):

     

Ordered on (*) / received on (*):

 

Name of the consumer(s):

 

Address of the consumer(s):

   

Signature of the consumer(s), only if notified on paper:

 

Date:

 

(*) Delete as applicable.

As of July 2026